This Privacy Policy / GDPR Legislation sets out how Samantha Designs uses and protects any information that you give Samantha Designs when you use this website and our services.
Information we collect:
When you visit our website, our servers may automatically log the standard data provided by your web browser. This data is considered non-identifying information, as it does not personally identify you on its own. It may include your computers Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal information:
We may ask for personal information, such as your:
• Name
• Email
• Social Media Profiles
• Phone / Mobile Number
• Home / Mailing Address
• Business Address
This data is considered identifying information, as it can personally identify you. We only request personal information relevant to providing you with our service, and only use it to help provide or improve this service.
How we collect information:
We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with our services without it.
Use of information:
We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in the future. We do not disclose the specifics of this information publicly but may share aggregated and anonymised versions of this information, for example, in website and customer usage trend reports.
We may use your personal details to contact you with updates about our website and services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the unsubscribe, instructions provided alongside any promotional correspondence from us.
Data processing and storage:
The personal information we collect is stored and processed in United Kingdom, or where we or our partners, affiliates and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.
We only retain personal information for as long as necessary to provide you with our service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security.
If you request your personal information be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.
Cookies:
We use cookies to collect information about you and your activity across our website. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our website. This helps us serve you content based on preferences you have specified.
Third-party access to information:
We use third-party services for:
• Google Adwords
• Analytics Tracking
• User Authentication
• Advertising and Promotion
• Content Marketing
• Email Marketing
• Payment Processing
• Dropbox, Storing Artwork
These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.
We may, from time to time, allow limited access to our data by external consultants and agencies for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. We only work with external agencies whose privacy policies align with ours.
We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties unless we have your permission or are required by law to do so. We would cooperate with the law or government if we believe the requested information is necessary and appropriate to comply with a legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.
Children's privacy:
We are committed to protecting the privacy of children who use our services. We encourage parents to engage with us in protecting their children privacy, ensuring a safe and enjoyable online experience
Limits of our policy:
This privacy policy only covers Samantha Designs own collecting and handling of data. We only work with partners, affiliates and third-party providers whose privacy policies align with ours, however we cannot accept responsibility or liability for their respective privacy practices.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.
Changes to this policy:
At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website, so please come back to this page for any updates. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.
Your rights and responsibilities:
As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to request this information be deleted.
You are entitled to restrict or object to our use of your data, while retaining the right to use your personal information for your own purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing.
If you are providing Samantha Designs with any identifying information, with the use of data, images, photographs, illustrations, documents, logos, written content to go within our artwork whether that is for printing or online, it is your responsibility to make sure that you have full permission for it to be used within our artwork and on our database, and also ensuring that it is correct and up to date.
Please remember the risks whenever you use the internet:
While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Samantha Designs and you are solely responsible for maintaining the secrecy of any passwords or other account information.
Samantha Designs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20th May 2018.
If you would like to change any of your information that you have with us, please email us at Samantha Designs: studio@samantha-designs.uk.com